The Challenge
A healthcare SaaS startup with 30 employees developed a remote patient telemetry dashboard. To sell their software to major hospital systems, they had to demonstrate strict HIPAA compliance and verify that all downstream third-party vendors signed Business Associate Agreements (BAAs).
Without clear boundaries, their developers used production database dumps containing Protected Health Information (PHI) in test environments, and their Slack channels frequently logged raw patient telemetry parameters, exposing them to major HIPAA violations.
Our Scoping Approach & Solution
Cyberlux Consulting deployed risk leads to structure their data policies and clean their environment channels:
- PHI Data Isolation: Scoped database boundaries to ensure raw patient data was encrypted at rest and in transit, and strictly restricted developer permissions. We integrated a tool that automatically scrubbed patient info from test enclaves.
- Slack telemetry purging: Deleted legacy debug channels, implemented regex monitors to identify and flag potential PHI leaks in Slack channels, and trained the team on secure handling.
- Third-Party BAA Audit: Audited 18 third-party software subscriptions. We successfully terminated three non-compliant vendor integrations and secured formal BAAs for the remaining 15.
Key Metrics & Outcome
- PHI Exposure Incidents: Reduced database leakage risks to 0%.
- BAAs Secured: 15 critical vendor agreements signed and cataloged.
- Hospital Procurement Clearance: Cleared security checks for 2 major healthcare networks in 45 days.
- Operational Impact: Secured $3.2M in annual recurring revenue (ARR) from hospital pipelines.
Replicate this success
Coordinate with a virtual CISO to scope your GRC boundaries and fast-track compliance readiness.
Request Scoping Call arrow_forwardProject Profile
- Industry: Digital Health
- Company Size: 30 Employees
- Scope: HIPAA & BAA Auditing
- Outcome: Procurement Ready